Restaurants, cafes, school cafeterias, etc. are required by law to serve food and drinks that are safe for consumer consumption. In order to do so, federal and state agencies have enforced laws upon these businesses that ensure they are following regulatory standards such as maintaining a clean facility, habitually practicing standard food hygiene guidelines, and eliminating food and building hazards. Consumers who are harmed or injured due to the deviation of these standards are entitled to sue a business or branch for negligence and seek damages for the injuries inflicted on them as a result of its negligent acts or omissions.
Although most people leave restaurants without serious complaints, there is a minority of people who have traumatizing experiences with popular restaurant chains. These stories, which eventually turn into lawsuits, blaze headlines and shock restaurant-goers everywhere with their unbelievable (and often times gross) claims.
A woman in Pennsylvania recently filed a lawsuit that received national attention when she described her experience at a beloved Chick-fil-A restaurant in her area. Ella Manfalouti claimed she had ordered a chicken sandwich from the local restaurant a year ago. However, when she bit into her sandwich, she suspected that something wasn't right. In her lawsuit, she described that at first, she was under the impression that the bun was “burned really bad.” She shared this sentiment with a coworker sitting next to her while they ate, and showed her the burnt sandwich. But when co-worker Cara Phelan gave the sandwich a second look, she noticed that she “could see whiskers and a tail.” Horrified and disgusted with this discovery, they realized that a small rodent had been baked into the bottom bun.
Laboratory testing confirmed that the bun contained a small mouse, and soon after, Manfalouti decided to take legal action. In the recently filed lawsuit, she asserts that Chick-fil-A employees intentionally and/or knowingly served the sandwich containing the rodent. She argues that restaurant manager, Dave Hefferman, failed to properly supervise the employees who served the sandwich. He is listed as a defendant in the lawsuit. Hefferman refused to comment on the allegations he faces due to this incident.
Manfalouti seeks $50,000 in punitive and compensatory damages for pain and suffering, emotional distress, sleeplessness, anxiety, PTSD and medical expenses that she accrued after her stomach-churning discovery. Manfalouti claims that she had to be treated by doctors at a local hospital for extreme nausea following the incident.
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If you have been injured as a result of the negligence of an individual or entity, you may be entitled to compensation. Let us focus on the legal matters while you recuperate from your injuries. Contact our firm today for a consultation.